Shipping
Free standard shipping
Free worldwide shipping is included in all orders.
We use UPS, Post Nord or DHL service. A tracking number will be sent out via e-mail once the order has been dispatched.
Please make sure you have entered the correct address info, including cell phone no and e-mail address.
Express shipping
You can chooser express shipping for a small fee, we use DHL express with (ODD) on demand delivery. Using ODD, recipients can decide for themselves how, where and when the delivery will take place. This is the option to go for if you want home delivery.
Shipping Exclusions
Unfortunately, due to shipping exemptions, if your country is not available in our checkout we are unable to ship there at this time.
We cannot ship directly to PO BOX or parcel locker addresses. Since we cannot track packages after their arrival.
Please note that import fees, taxes or other duties outside EU are not included
All orders are shipped DAP (Delivered at Place). Please inspect the delivery for damages carefully when you receive it and report to courier directly if any damage is found. Note that we offer standard world wide delivery or express delivery for a small fee.
The estimated standard free delivery time within EU and US) 2-6 working days.
Express delivery 1-2 working days
Estimated standard free delivery time rest of the world) 4-9 working days.
Express delivery 2-4 working days
Returns
If you are not happy with your Akerfalk timepiece we offer 14-days money back guarantee.
Items returned must be in unused condition in its original packaging, with all tags on. Returns that are damaged in any way will not be accepted. Returned items must be accompanied by the original invoice. Please contact info@akerfalk.se to get your return papers.
Incorrect delivery
If you’ve received a different product than ordered, please contact info@akerfalk.se Please use your order nr in the mail, this will help us to give you fast service.
